Stakeholder Engagement
The way we engage with our stakeholders varies according to the nature of our relationship with them. However, there's at least one quality common to each of these relationships: We listen and are open to change so that we can strengthen our performance.
Types of Stakeholder Engagement
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| Customers |
- Forums at which customers learn about and discuss Weyerhaeuser forestry, fiber sourcing and environmental practices
- Field trips to company forestlands and operations to provide firsthand inspection of those practices
- At customer request, advice on the development of procurement policies and supplier-qualification processes that encourage sustainable forestry
- Responses to customer surveys and other inquiries regarding our environmental performance
- Day-to-Day contact through sales and marketing personnel
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| Investors |
- Visits with our executives
- Regular two-way discussions with institutional shareholders
- Annual investor meeting and periodic investment presentations available via webcast
- Earnings conferences that are webcast and available on our website
- An investor website, annual investor guide and readable 10-K
- In-depth education about the company and industry
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| Employees |
- Regular forums involving employees and company leaders, including the CEO, with conference-call connections to distant facilities
- E-mails to the CEO via "Ask Dan"; questions and responses of broad interest are reprinted in company media
- Regular internal newsletters distributed to all employees
- A comprehensive employees-climate survey measuring key indicators of employee satisfaction
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| Communities |
- Cooperation with local elected and appointed government officials and community leaders on company issues that affect the community
- Public consultation processes in Canada and community advisory panels in the United States
- Dialogue with individuals who voice concerns about how our operations affect them
- Philanthropic contributions and employee volunteerism (see the Citizenship section for more information
- Tours in some locations and learning centers in others providing opportunities to learn about sustainable forestry and manufacturing
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| Suppliers |
- Outreach efforts to promote sustainable forestry practices among owners of small forests that supply our mills (see Promoting Sustainable Forestry in the Environmental Footprint section for more about suppliers)
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| Nongovernmental Organizations |
- One-on-one dialogue
- Partnerships to conduct wildlife, biodiversity and other environmental research
- Community consultation
- Support for organizations that promote sustainable business practices
- Participation in multistakeholder forums
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Stakeholder Inquiries Focus on Environmental Practices
We track all requests for information and issues customers and other stakeholders care about. In 2007, customer and stakeholder interest in the company's practices focused primarily on:
- Carbon footprint
- Green building
- Forestry practices
- Environmental management system certification
- Sustainable forestry management certification
- Chemical content and use
- Regulatory compliance
- Product-specific information, such as origin of fiber
We welcome these opportunities to answer customer and stakeholder questions about our practices and to share information about the company.
Last updated May 27, 2008.
