U.S. Hourly Retiree / Former Employee

View the Retiree & Former Employees Home Page

Find a Benefits Booklet

You can find your benefits booklets (summary plan descriptions) using one of the links below. If you have any questions or need to obtain a different booklet, please call the Weyerhaeuser Employee Service Center at the number below.  You may also ask a question to request an SPD to be sent to you.

Vendor Contact Information

To expedite resolution of a benefits issue, please contact the appropriate vendor below for information on plan administration services.

• Via Benefits – 866-322-2824
  Inquiries related to post-Medicare medical plans.

• Medicare – 800-633-4227

• WageWorks – 877-722-2667
  Inquiries related to COBRA offers and billing/payments.

• Premera – 800-995-2420
  Inquiries related to medical claims, provider information and covered services for benefits effective December 31, 2023 and earlier.

• Regence  – 866-240-9580
  Inquires related to medical claims, provider information and covered services for benefits effective January 1, 2024 and later.

• CVS Caremark  – 844-256-0027
  Inquires related to pharmacy claims, provider information and covered drug details for benefits effective January 1, 2024 and later.

• Delta Dental – 800-554-1907
  Inquiries related to dental claims, provider information and covered services.

• HSA Bank – 877-847-7448
  Inquiries related to HSA balances, fees, debit cards, eligible expenses and eligibility changes.

• Securian – 866-293-6047
  Inquiries related to retiree life policies and beneficiaries.

• ADP – 800-422-9410 
  Requests for W-2 copies (current year plus previous two years).
  For registration codes, submit a request to Weyerhaeuser via ask a question
   

If you need additional support after contacting a vendor, Weyerhaeuser provides an opportunity for you to ask a question.