View the Retiree & Former Employees Home Page

FIND A BENEFITS BOOKLET

You can find your benefits booklets (summary plan descriptions) using one of the links below. If you have any questions or need to obtain a different booklet, please call the Weyerhaeuser Employee Service Center at (800) 833-0030 and follow the prompts.  You may also ask a question to request an SPD to be sent to you.

VENDOR CONTACT INFORMATION

To expedite resolution of a benefits issue, please contact the appropriate vendor below for information on plan administration services.

  • Vanguard – 800-523-1188
    Inquiries related to 401(k) benefits.
  • Via Benefits – 888-612-8197
    Inquiries related to post-Medicare medical plans.
  • Mercer - 888-975-2152
    Inquiries related to Plum Creek Legacy Pension benefits.
  • HealthEquity​​​​​​/WageWorks – 877-722-2667 
    Inquiries related to COBRA offers and billing/payments.
  • Premera – 800-995-2420
    Inquiries related to medical claims, provider information and covered services for benefits effective December 31, 2023 and earlier.
  • Regence – 866-240-9580
    Inquiries related to medical claims, provider information and covered services for benefits effective January 1, 2024 and later.
  • CVS Caremark – 844-256-0027
    Inquires related to pharmacy claims, provider information and covered drug details for benefits effective January 1, 2024 and later.
  • Delta Dental – 800-554-1907
    Inquiries related to dental claims, provider information and covered services.
  • HealthEquity – 866-346-5800
    Inquiries related to HSA balances, fees, debit cards, eligible expenses and eligibility changes.
  • Securian – 866-293-6047
    Inquiries related to retiree life policies and beneficiaries.
  • ADP – 800-422-9410 
    Requests for W-2 copies (current year plus previous two years).
    For registration codes, submit a request to Weyerhaeuser via ask a question

 

If you need additional support after contacting a vendor, Weyerhaeuser provides an opportunity for you to ask a question.

Weyerhaeuser continues to reserve the right to amend, modify, suspend, or terminate any benefit in whole or in part, at any time and for any reason. Information described in this website is in no way a guarantee of current or future benefits or financial contributions/subsidies.